🔒 Updated: January 2026

Privacy Policy ezspin2 – Personal Data Protection for Malaysian Users

Ezspin2 takes every user's privacy seriously. This policy clearly explains how we collect, use, store and protect your personal information when you use our platform. Please read it carefully — you have every right to know exactly how your data is handled.

Ezspin2's Privacy Commitment to Malaysian Users

Ezspin2 is committed to protecting the privacy of all users of this platform in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the ezspin2 platform, you agree to the data processing practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to arrange account closure.

How ezspin2 Protects Your Privacy

Six data protection principles that underpin every privacy-related decision at ezspin2

256-Bit SSL Encryption

All data transmitted between your device and ezspin2 servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions. No third party can intercept or read your information in transit.

Data Is Not Sold to Third Parties

Ezspin2 has never and will never sell, rent or trade users' personal data to any third party for marketing or commercial purposes. Your information is used solely for platform operations and services directly related to your account.

Secure Data Storage

All ezspin2 user data is stored on servers protected by multi-layered firewalls, strict access controls and round-the-clock intrusion detection systems. Internal access to sensitive user data is granted only to staff with a legitimate operational need.

Data Minimisation Principle

Ezspin2 only collects data that is genuinely necessary to deliver its services. We do not gather excessive or irrelevant information. Every category of data we collect has a specific purpose, clearly stated in this Privacy Policy.

User Control Over Personal Data

Ezspin2 users have full rights to access, correct, transfer, or request deletion of their personal data at any time. All data rights requests are handled by our privacy team and resolved within 14 working days.

Malaysia PDPA Compliance

Ezspin2's Privacy Policy and data management practices are built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure all data processing activities remain aligned with applicable law.

1

Scope of This Privacy Policy

This Privacy Policy ("Policy") is published by the ezspin2 platform ("we", "the Company", or "ezspin2") and applies to all users ("you", "Member", or "User") who access or use the ezspin2 platform via the website at ezspin2.click or any associated mobile application.

This policy covers:

  • The types of personal information we collect from you
  • The purposes for which we use that information and how
  • Parties that may receive or access your information
  • Security measures we take to protect your data
  • Your rights regarding your personal information
  • How to contact us regarding privacy concerns
Note: This Privacy Policy should be read together with our Terms & Conditions ezspin2. By using this platform, you agree to both documents.
2

Personal Information We Collect

Ezspin2 collects your personal information through various means when you use our platform. The following are the main categories of information collected:

Data Categories Example Information Collection Method
Identity Data Full name, MyKad number, date of birth Registration form, KYC process
Contact Data Malaysian phone number, email address Account registration, OTP verification
Financial Data E-wallet account numbers, deposit/withdrawal transaction records in MYR Deposit/withdrawal processing, KYC verification
Platform Activity Data Betting records, game history, set betting limits Automatic during platform use
Technical Data IP address, device type, web browser, operating system Automatically via cookies and server logs
Location Data Approximate location based on IP address Automatic for geographic region verification
Communications Data Live chat session records, support emails Interactions with the ezspin2 support team

Ezspin2 does not collect sensitive information such as biometric data, health records or political views unless specifically required for a defined legal compliance purpose and with your explicit consent.

3

How We Use Your Personal Information

The personal data we collect is used solely for the following purposes, which are directly related to the operation of the ezspin2 platform:

  • Account management: Creating and maintaining your account, verifying your identity at login, and managing your account settings and personal preferences.
  • Transaction processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and manages withdrawals to your account in Malaysian Ringgit (RM).
  • Service provision: Gives you access to all platform features, including Sports Betting, live casino, baccarat, e-sports, and virtual sports.
  • Service communications: Sending important notifications relating to your account, transactions, changes to Terms or Policy, and security information via SMS or email.
  • Customer support: Handling enquiries, complaints and support requests you submit via live chat or support email.
  • Security and fraud prevention: Identifying and preventing fraudulent activity, money laundering, multiple account ownership and other security breaches.
  • Legal compliance: Meet reporting and compliance requirements under applicable Malaysian laws, including the PDPA 2010.
  • Platform improvements: Analyses usage patterns in aggregate (without identifying individuals) to improve the user experience and platform performance.
Marketing: ezspin2 will only send you marketing communications if you have given explicit consent. You may withdraw that consent at any time by updating your notification settings in your account or by contacting our support team.
4

Legal Basis for Data Processing

Ezspin2 processes your personal data on valid legal grounds in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The applicable processing bases are:

  • Consent: By registering an account and accepting this Privacy Policy, you have given explicit consent to the processing of your data. This consent may be withdrawn at any time, though doing so may affect our ability to provide certain services.
  • Contract performance: Processing is necessary to fulfil the contract between you and ezspin2 — that is, to provide the platform services you registered to use.
  • Legitimate interests: We process certain data on the basis of legitimate interests — such as preventing fraud, maintaining platform security, and improving service quality — provided those interests do not override your fundamental privacy rights.
  • Legal compliance: Some data processing is mandatory in order for us to fulfil our legal obligations under applicable Malaysian laws.
5

Data Sharing with Third Parties

Ezspin2 does not sell or rent users' personal data. However, we may share data in the following limited circumstances:

  • Service providers: Payment providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay receive only the minimum transaction data necessary to process your payment. They are bound by strict confidentiality agreements.
  • Game providers: Live casino providers such as Evolution Gaming and Pragmatic Play Live receive the session data needed to deliver live table services. Your full identity details are not shared with gaming providers.
  • Legal authorities: ezspin2 will disclose required data when ordered to do so by a competent court or responsible Malaysian authority, in accordance with proper legal procedures.
  • Business transfer: In the event of a merger, acquisition or sale of company assets, user data may be transferred to the successor entity — with appropriate notice given to affected users.
Important: In all data sharing arrangements, ezspin2 ensures that recipients adhere to data protection standards equivalent to or higher than our own. No data sharing for third-party advertising purposes takes place without your explicit consent.
6

Data Security Measures

Ezspin2 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

  • Encryption in transit: All communications between your browser and ezspin2's servers are encrypted using 256-bit TLS/SSL.
  • Encryption at rest: Sensitive data such as financial information and identity details is stored in encrypted form within our databases.
  • Access controls: Internal access to user data is restricted using the principle of least privilege — only staff who require access to perform their duties are permitted.
  • Two-factor authentication: ezspin2's internal systems require two-factor authentication for all administrative access to user data.
  • Regular security audits: The ezspin2 security team conducts regular penetration testing and security reviews to identify and address any vulnerabilities.
  • Continuous monitoring: An automated monitoring system operates around the clock to detect and flag any suspicious activity or anomalies within the system.

While we take all reasonable measures, no security system is 100% foolproof. If you suspect any security breach or unauthorised access to your account, please contact the ezspin2 support team immediately via live chat.

7

Data Retention Period

Ezspin2 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy, taking into account the following requirements:

  • Active account data: Retained for the duration of your active account at ezspin2 and for a reasonable period following account closure.
  • Financial transaction records: Retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysian legal requirements relating to financial compliance and anti-money laundering (AML).
  • Support communication records: Retained for 3 years for reference purposes and the resolution of any disputes that may arise.
  • Security logs: Retained for 12 months for security investigation and fraud prevention purposes.
  • Marketing data (where applicable): Retained until you withdraw your marketing consent or request data deletion.

When data is no longer needed and there is no legal requirement to retain it, ezspin2 will delete or destroy that data securely in accordance with approved data deletion procedures.

8

Cookies & Tracking Technologies

Ezspin2 uses cookies and similar tracking technologies to enhance the user experience and enable certain platform functions:

  • Essential cookies: Required for core platform functions such as maintaining your login session and remembering your preferences. These cookies cannot be disabled without affecting platform functionality.
  • Analytics cookies: Used to understand how users interact with the ezspin2 platform in aggregate, enabling us to make relevant improvements. Analytics data does not directly identify individuals.
  • Functional cookies: Stores your preferences such as display language and display settings to provide a more personalised experience.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and performance of the ezspin2 platform on your device.

Mobile Note: If you access ezspin2 via a smartphone, your mobile device identifier may be collected for security and fraud prevention purposes. This is standard practice across online platforms.
9

Your Rights as an ezspin2 User

Under Malaysia's PDPA and the privacy principles we uphold, you have the following rights regarding your personal data at ezspin2:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request correction of any inaccurate or incomplete data. You may also update certain information directly through your account settings.
  • Right to erasure: In certain circumstances, you have the right to request deletion of your personal data, subject to any applicable legal retention requirements.
  • Right to restriction of processing: You have the right to request a restriction on the processing of your data in certain circumstances, such as when you dispute the accuracy of the data held.
  • Data portability right: You have the right to receive the personal data you have provided to us in a machine-readable format, where applicable.
  • Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
  • Right to withdraw consent: You may withdraw consent previously given at any time, though this may affect your access to certain services.

To exercise any of the above rights, contact the ezspin2 privacy team by email at support@ezspin2.click with the subject line "Privacy Rights Request". We will process your request within 14 working days.

10

Protection of Children's Data

The ezspin2 platform is intended solely for users aged 18 years and above. ezspin2 does not knowingly collect or process the personal data of any individual under the age of 18.

If we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered on ezspin2, please contact us immediately at support@ezspin2.click.

11

Cross-Border Data Transfers

In certain operational situations, your personal data may be processed or stored outside Malaysia — for example, when using third-party service providers such as international live casino providers.

In all cases of cross-border data transfers, ezspin2 ensures:

  • Transfers are only made to countries or entities that provide an equivalent or higher standard of data protection
  • Appropriate and legally binding data processing agreements have been put in place with all overseas data recipients.
  • The transfer is necessary for legitimate purposes directly related to the services you use
12

Amendments to This Privacy Policy

Ezspin2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or changes to the services offered.

When significant amendments are made, we will notify you via:

  • Prominent notice within the ezspin2 platform upon next login
  • SMS to your registered phone number or email to your registered email address
  • Update the "Last updated" date on this Privacy Policy page

Your continued use of the ezspin2 platform after an amendment notice is published will be considered acceptance of the updated Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13

Contact Us – Privacy-Related Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ezspin2, please contact us via:

  • Privacy email: support@ezspin2.click — use the subject line "Privacy Enquiry" or "Data Rights Request" for faster processing.
  • Live Chat: Available 24/7 within the ezspin2 platform. For urgent privacy concerns such as suspected suspicious activity on your account, live chat is the fastest channel.

We are committed to addressing all privacy enquiries seriously and in a timely manner. Formal privacy complaints will receive a response within 14 business days. If you are not satisfied with our response, you have the right to refer your complaint to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant authority under Malaysian law.

Your Privacy Rights at ezspin2 – A Simple Summary

You have full control over your personal data — here's how to exercise it

View Your Data

Request a copy of all personal data ezspin2 holds about you. We will provide it in a clear, readable format within 14 business days.

Correct Your Information

If any information in your account is inaccurate, you may request a correction through your account settings, or contact our support team for data that cannot be changed directly.

Delete Your Data

In certain circumstances, you may request the deletion of your personal data. This is subject to legal retention requirements such as the 7-year financial transaction record obligation.

Opt Out of Marketing

Withdraw your marketing consent at any time through the notification settings in your account or by contacting the ezspin2 support team directly.

Download Your Data

Obtain a machine-readable copy of the data you have provided to ezspin2 for use elsewhere, in accordance with your data portability rights.

Contact the Privacy Team

For all privacy enquiries, please contact support@ezspin2.click with the subject line "Privacy Enquiry". Responses are provided within 14 working days.

Your Privacy is ezspin2's Priority – Learn More

In today's digital world, data privacy is no longer just a technical concern for IT professionals — it is a fundamental right of every internet user. When you register at ezspin2 and begin your gaming journey, you are entrusting us with important personal information. That trust is something we take seriously.

Every aspect of how ezspin2 handles user data is designed with one clear goal: giving you maximum control over your own information, while ensuring the platform can operate safely and effectively for all users in Malaysia. This means we collect only what is truly necessary, store it securely, use it solely for purposes you have consented to, and delete it when it is no longer needed.

One thing we want to make absolutely clear to all ezspin2 users: your data has never been and will never be sold to advertisers or third-party data brokers. ezspin2's business model is an online entertainment platform — we have no need or desire to monetise our users' personal data. Our revenue comes from the services we provide, not from information about you.

On the technical side, ezspin2 employs a comprehensive security framework to protect your data. 256-bit SSL encryption ensures that all data transmitted between your device and ezspin2's servers cannot be read by any party that intercepts the communication. At the storage level, sensitive data such as financial information and identity details is stored in encrypted form within databases protected by strict access controls. Only staff with a legitimate operational need — such as the support team handling your enquiry — have access to user data, and that access is monitored and audited on a regular basis.

For users who use Malaysian local payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u and CIMB Clicks, it is important to understand that your financial information is processed securely through approved channels. ezspin2 does not store your e-wallet PIN or password — that information remains entirely within the systems of the respective payment provider. What we do retain are transaction records (RM amount, date, payment method) required for account statement and legal compliance purposes.

In relation to gaming activity — whether you are betting on the Malaysia Super League, EPL, badminton, e-sports such as Mobile Legends, or playing live baccarat at an Evolution Gaming table — your game records are retained for specific purposes: managing your account balance, accurately processing winnings and withdrawals, detecting suspicious activity that may indicate fraud, and meeting the required audit obligations. This data is not used to build a broader personal profile or shared with any party not directly involved in ezspin2's operations.

The ezspin2 Privacy Policy also reflects our commitment to compliance with Malaysian law. The Personal Data Protection Act 2010 (PDPA) sets the minimum standards for how organisations in Malaysia handle personal data, and ezspin2 does not merely meet those minimums — we strive to go beyond them wherever possible. Regular PDPA compliance audits are conducted to ensure all our processes and systems remain aligned with current legal requirements.

Finally, we would like to remind all ezspin2 users that privacy is a shared responsibility. We use the best available technology and processes to protect your data on the platform's end — but you play an important role too. Keep your account password confidential, avoid logging in from unsecured public devices, and report to us immediately if you suspect any unauthorised access to your account. Together, we can ensure that gaming on ezspin2 remains safe, secure, and enjoyable for everyone.

FAQ – ezspin2 Privacy Policy

The most frequently asked questions about how ezspin2 handles user privacy and data

Absolutely not. ezspin2 has never sold, rented, or traded users' personal data to any third party for marketing, advertising, or commercial purposes. Your data is only shared in the limited circumstances set out in this Privacy Policy — namely with payment providers that process your MYR transactions, gaming providers that supply live tables, and law enforcement authorities when ordered by a competent court. In all such cases, sharing is kept to the minimum necessary.

When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay or FPX, your payment is processed through a secure, encrypted payment gateway. ezspin2 never sees or stores your PIN, password or e-wallet login credentials — that information remains entirely within the respective payment provider's system. What ezspin2 retains is only the basic transaction record (MYR amount, date, method) required to manage your account balance and meet legal compliance obligations. All such communications are protected with 256-bit SSL encryption.

Yes, you may request data deletion by emailing support@ezspin2.click with the subject line "Data Deletion Request". Please note, however, that certain data cannot be deleted immediately due to legal retention requirements — for example, financial transaction records must be retained for a minimum of 7 years under Malaysia's anti-money laundering laws. Data that falls outside these legal obligations will be securely deleted within 14 working days of your request being received and verified.

When you close your ezspin2 account, your personal data is not deleted immediately due to applicable legal retention requirements. Financial transaction records are retained for 7 years, support communication records for 3 years, and security logs for 12 months. Once these mandatory retention periods expire, your data will be deleted automatically. During the retention period, your data is not used for any active purpose and access is restricted strictly to legal compliance needs. For further details, please contact our privacy team.

You can opt out of marketing communications from ezspin2 at any time in two ways: (1) Go to your account settings within the ezspin2 platform and update your notification and marketing preferences; or (2) Contact the ezspin2 support team via 24/7 live chat or email at support@ezspin2.click and request to be removed from the marketing list. Opt-out requests will be processed within 3 business days. Please note that important account-related communications such as security notices, transaction confirmations and Policy change notifications cannot be disabled as they form part of our essential services.
🔒 Your Data Is Safe with ezspin2

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